Job Summary
We are seeking a detail-oriented and organized Office Clerk to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by performing various administrative tasks. This position requires strong communication skills, a proactive attitude, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

Oversee client accounts on a regular basis and identify outstanding debts
Proactively determine solutions for handling unique billing situations
Ensure billing notes & signatures are on file to ensure compliance with funding regulations
Supervise accounts to identify unresolved debts; follow up with funding entity on overdue accounts
Manage office operations and maintain an organized workspace.
Provide excellent customer service by addressing inquiries and assisting clients both in-person and over the phone.
Perform and oversee all daily billing functions in integrated systems
Handle incoming calls with professionalism, demonstrating strong phone etiquette.
Perform data entry tasks accurately and efficiently, ensuring all records are up-to-date.
Utilize Google Suite applications for document creation, scheduling, and communication.
Assist with administrative duties such as filing, scanning, and maintaining office supplies.
Collaborate with team members to support various projects and initiatives as needed.
Maintain confidentiality of sensitive information while adhering to company policies.

Skills

Proficiency in office management practices and procedures.
Strong customer service skills with the ability to interact positively with clients and colleagues.
Excellent phone etiquette for effective communication.
Familiarity with Google Suite applications (Docs, Sheets, Drive).
Accurate data entry skills with attention to detail.
Strong administrative capabilities to support daily operations.
Bilingual abilities are a plus, enhancing communication with diverse clientele.
High level of computer literacy and ability to adapt to new software quickly.
Proficient typing skills for efficient documentation and correspondence.
Effective time management skills to prioritize tasks and meet deadlines.

Join our team as an Office Clerk and contribute to creating a welcoming and efficient office environment!

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed

Experience:

QuickBooks: 3 years (Required)

Ability to Commute:

Burr Ridge, IL 60527 (Required)

Ability to Relocate:

Burr Ridge, IL 60527: Relocate before starting work (Required)

Work Location: In person